All work

Case study 02 / 04 — Private Operations Agent

One command layer across the tools that run the business.

A private operations agent connected to email, calendar, SharePoint, Trello, Xero, and DocuSign — one system that prepares the work and routes it for approval, trained on Domus Property's own workflows.

Client
Domus Property
Sector
Commercial property
Scope
Private operations agent
Approval workflows
Integrations
Platform & integrations
Email
Calendar
SharePoint
Trello
Xero
DocuSign

The challenge

Domus Property's work lived across email, calendar, SharePoint, Trello, Xero, and DocuSign. Managing follow-ups, documents, tasks, meetings, invoices, and client communication meant constantly switching between platforms — admin that amounted to a full-time assistant's workload.

What we built

We implemented a private operations agent connected to every tool in the operating stack. Instead of working across six platforms, the team asks one system to prepare the work and route it for approval.

The agent understands Domus Property's commercial property workflows, company documents, deal stages, and operating processes — so the business moves faster while keeping control over anything client-facing.

The outcome

One command layer across the tools that run the business. The agent has replaced the admin workload of a full-time assistant and given Domus Property a single place to manage work across its entire operating stack.

The numbers

1FTE

of admin workload replaced

6tools

unified under one command layer

Next case — 03 / 04A custom operating system for a legacy wholesale distributor.EVAL Agencies